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Terms of Service

This document governs your use of datavo.pro. It is written with clarity and precision, reflecting our commitment to transparency. By accessing our analytics platform, you agree to these terms.

GDPR Compliant Data Residency: EU Transparent Pricing
Read the Core Terms

Our Data Philosophy: No Hidden Agendas

We built datavo.pro because we were tired of opaque analytics platforms. Our terms reflect that core belief: you own your data, you control your stack, and you should never be surprised by a fee or a limitation.

This document is not just legal boilerplate. It's a reflection of how we operate. If you find a clause that feels unjust, tell us. We’re engineers and analysts first, lawyers second.

Core Principles

Effective Date: 01/2026

Data Ownership

You retain all rights, title, and interest in your raw event data.

// Example export trigger
POST /api/v1/export
{ "ownership": "client" }

Scope of Service

We provide analytics infrastructure, not game design or marketing strategy.

  • Real-time aggregation
  • Custom event tracking
  • Retrospective cohort analysis
  • Raw data access (via API)

Liability Framework

Our service is a tool. We are not liable for your business outcomes.

Direct Damage

Capped at 12 months of service fees.

Indirect Consequential

Excluded. Read: we don’t cover lost revenue.

Acceptable Use & Prohibitions

We enforce a strict but reasonable acceptable use policy to ensure platform stability and data integrity for all clients. These rules are based on real incidents and hard constraints.

Data Volume

Manage rate limits

Adhere to API rate limits (documented per tier). Batch events efficiently. No spam-flooding endpoints.
1st offense: Warning & rate throttling.
2nd: Account suspension (72h).
3rd: Termination.

Privacy & GDPR

Protect user data

Do not collect PII (Personally Identifiable Information) without explicit, auditable consent. Anonymize data streams.
Immediate suspension. Mandatory audit. Potential data purge request from user.

Security

Secure access

Maintain secure API keys. Report security vulnerabilities immediately. Do not attempt penetration testing without written permission.
Key revocation. Account lock. Legal reporting for malicious intent.

Field Notes: A Real-World Boundary

Scenario: An indie developer in Hamburg, "PixelForge," wanted to track user sentiment by logging chat messages sent through their in-game mail system. They assumed our platform would handle the storage and analysis of this text.

Conflict: Upon review, this violated Section 4 (Privacy). Chat logs contain potential PII and private conversations. Our automated flagging system suspended their data pipeline for 24 hours.

Resolution: PixelForge worked with our support to refactor their implementation. They now only log metadata (e.g., "message sent," "recipients") and hash identifiers. The raw text remains on their own servers, ensuring GDPR compliance.

Lesson: Our terms are built on real edge cases. What seems like a minor tracking event can cross a legal line. When in doubt, anonymize.

Key Criterion

Ask: "Could a user be identified directly from this data stream?" If yes, you need explicit consent.

// Don't track
{ user_id: "123", chat: "secret_plan.txt" }

// Do track
{ user_hash: "a1b2", event: "msg_sent" }

Final Provisions & Amendments

These terms are subject to change. We will notify users of significant updates via email and a dashboard banner 30 days prior to effect. Any continued use of the service after the effective date constitutes acceptance of the new terms.

Governing Law: These terms are governed by the laws of the Federal Republic of Germany. Disputes shall be resolved in the courts of Berlin, Germany.

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